Admission Care for Bell’s Palsy Patients: A Qualitative Report on Patient Experiences

Article information

J Korean Acupunct Moxib Soc. 2013;30(5):11-23
Publication date (electronic) : 2013 December 20
doi :
Department of Acupuncture & Moxibustion, College of Korean Medicine, Kyung Hee University

This study is supported by the National Research Foundation of Korea(NRF) grant funded by the Korea government(MEST)(No.2011-002898)

*Corresponding author : Department of Acupuncture & Moxibustion Medicine, Kyung Hee University Oriental Medicine Hospital, 23, Kyungheedae-ro, Dongdaemun-gu, Seoul, 130-872, Republic of Korea, Tel : 02-958-9157 E-mail :
Received 2013 August 27; Revised 2013 August 30; Accepted 2013 August 30.



The aim of this study was to explore the experiences of patients admitted for Bell’s palsy in a Korean medicine hospital to identify whether admission is necessary and beneficial.


A semi-structured interview was conducted on 9 patients who had experience in both the inpatient and the outpatient treatment for Bell’s palsy. Their experiences from inception of first symptoms to admission into the Facial Palsy Center in Kyung Hee University Korean Medicine Hospital were interviewed along with their thoughts and feelings. The interviews took place after discharge home at a pre-scheduled date and time in a quiet room at the hospital between July 2013 and August 2013. The subjects were purposefully selected until saturation of information was met.


Nine participants were interviewed and patients’ concerns and priorities were identified. At the acute stage, patients experienced anxiety and all of the female patients and one male patient felt embarrassed of their facial disfigurement. With time, the patients felt impatient of their symptoms and turned to Korean medicine for additional treatment. Providing psychological stability seemed to be an important factor for patients.


This study provides insight into the experiences of patients with Bell’s palsy, and is significantly the first ever qualitative report to focus on the patient’s needs and concerns during admission care for symptoms of Bell’s palsy. Admission care can provide many physical and psychological benefits for the patients especially during the acute stage.

Characteristics of Participants


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Article information Continued

Table 1.

Characteristics of Participants

Code Gender Age Occupation Residence Date of onset Date of admission Admission period H-B Gr at admission H-B Gr at date of interview
S001 F 30 Office worker Gyungkido 2013.06.08 2013.06.20 15 III II
S002 M 30 Office worker Seoul 2013.06.14 2013.06.18 11 IV II
S003 M 59 Electrician Seoul 2013.06.23 2013.07.01 5 IV III
S004 F 44 Housewife Gyungkido 2013.07.06 2013.07.08 15 IV III
S005 M 33 Engineer Canada 2013.07.04 2013.07.19 8 III II
S006 F 53 Housewife Gyungkido 2013.07.10 2013.07.16 12 IV II
S007 F 52 Housewife Seoul 2013.02.21 2013.07.04 28 II II
S008 M 40 Production line worker Seoul 2013.06.03 2013.07.22 12 III II
S009 F 59 Housewife Seoul 2012.070.9 2013.04.30 15 IV III

H-B Gr : House-Brackmann grade.